Is your website working as hard as you are?
What's in the checklist
I’ve been building charity websites for a while now, and I keep noticing the same things that could be working harder. So I made a list.
21 tips in total. Most are checks you can do yourself in a couple of minutes. A few use free online tools (all linked in the PDF). Items marked ‘do it today’ you can fix straight away, with no technical knowledge needed.
The checklist is broken down into these five sections:
First impressions
What someone sees in the first five seconds, and whether they can tell what you actually do.
Mobile experience
Whether your site works properly on a mobile, where most of your visitors are.
Content and navigation
Broken links, outdated news, contact forms that quietly fail.
Trust and credibility
The basics donors and funders look for, and quietly notice when they're missing.
Accessibility basics
Quick checks using free tools. No specialist knowledge needed.
It’s the kind of thing you can work through at a team meeting, or on a quiet Friday afternoon when you’ve got half an hour.
Enter your details below to download the checklist for free:
From 'where do I start' to a clear list of priorities.
I see this all the time. A charity website built years ago, maybe by a volunteer, maybe by an agency that’s long gone, and it’s started to drag. The team winces when they share the link. Supporters can’t quite find what they need. You know it’s not really working, but there’s always something more urgent.
And when you do sit down to look at it, it’s hard to know what to tackle first. Quick fix or rebuild? Better content or a clearer homepage?
That’s what the checklist is for. Work through it with your team (over coffee, ideally), and you’ll come out with a short list of what actually needs attention and a clear sense of what can wait.
About Louise
I’m Louise. I build WordPress websites for charities, social enterprises and membership organisations across the UK.
Before I was a developer, I spent 15 years working in education and partnerships. Which means I’ve sat on the client side of plenty of agency meetings, and I know exactly how it feels when the tech person starts using words you don’t quite follow.
You don’t get any of that from me. Just websites that work properly, explained in plain English.
- 5+ years of experience designing websites for charities and social enterprises
- 50+ projects delivered for charities, co-ops and purpose-led organisations
- 93% of projects support organisations tackling inequality
Recent work
Some of the organisations I've worked with
Past the checklist stage?
If you’re already past ‘where do I start’ and you’d rather just talk it through, book a free 15-minute review. I’ll have a proper look at your site before we speak, then we’ll spend the call on priorities.
Three steps, no homework
01
Book a slot
Pick a time that works for you. It takes about 30 seconds, and you don’t need to prepare anything.
02
I'll review your site
Before the call, I’ll spend time going through your website properly, not just a quick glance. I’ll look at structure, content, user experience, and how well it serves your goals.
03
You get honest feedback
On the call, you’ll get a clear, prioritised view of what to fix and why, plus a follow-up email summarising everything.
If you’ve been putting this off, here’s a low-effort way to start. Worst case, you’ll confirm what you already suspected. Best case, you’ll know exactly what to do next.
WHAT PEOPLE SAY AFTER THEIR REVIEW